We were thrilled to be awarded Gold in both the Self Catering Holiday of the Year and Sustainable Tourism categories at the 2014/2015 Cornwall Tourism Awards.
The judges made clear that were looking to encourage new entrants and would only consider previous award winners if they could demonstrate continuing investment in staff, services and marketing – which makes our win even more significant.
One of the reasons the judges gave for awarding us Gold against stiff opposition was the excellence of our communications with guests. They commented that: “Bosinver maintains the highest standards in everything. The customer service levels are excellent; the staff wanting to offer the best holiday possible for the guests.”
Sustainable tourism is something we’re passionate about, so we were delighted that our work in this area was recognised by the judges, who said: “Sustainability is very much at the heart of the business. Supporting the local area and community and inspiring guests (especially children) to encounter and be inspired by nature is the passion of the owners.”
We’ve worked really hard to make Bosinver the best it can possibly be, and we’re hugely proud of everything we’ve achieved. Over the last few years, the increased importance of the internet and the growing popularity of social media as had a huge effect on our business. We’ve completely embraced online communications and we’ve been growing our web presence and e-communications, investing in a new website in 2012 and working hard to develop our social media presence across Facebook, Twitter, Pinterest and Google+. For us, it’s all about the experience, which starts well before guests set foot in Cornwall, and extends after their holiday. Our online community is active and constantly growing, and we’re delighted that so many of our guests (and potential guests) join in.
What we love about social media in particular is that it’s so immediate and inclusive. It’s fantastic being able to post photos, share tips about where to go and what to do in Cornwall or what’s happening in Bosinver and get feedback and comments moments later from people across the globe. And it’s also great seeing photos and videos of our guests enjoying their holidays at Bosinver that they’ve shared online.
Connect with us
We love to hear what you think of what we do at Bosinver and your recommendations about what to see and where to go in Cornwall. We keep a close eye on what’s going on locally so we can share details to help you make the most of your holidays in Cornwall.
Sometimes we feel that our guests miss out on the wealth of information we provide to enhance their stay here in Cornwall so we have outlined some of the ways to ‘stay, play and discover the magic’…
Sign up to our monthly newsletter (look for the newsletter sign up box on our website) for details of exciting news and developments, a regular round-up of the best upcoming events in Cornwall, special offers and much more…
Check out our blog. You can even subscribe by email to have it delivered straight to your inbox so you never miss a post. From recommendations for dog friendly holidays in Cornwall to car-free days out and places only the locals know about, our blog has a wealth of information to help you get the most out of your holiday in Cornwall. Our ‘Nanny Pat’ blogs (which are all about Pat’s adventures in Cornwall with her grandchildren) have proved a huge hit with parents with pre-schoolers as they’re full of suggestions about more unusual child-friendly places to visit, as well as her experiences of visiting some of the most popular attractions.
Pick up the phone, email us, or write to us – it’d be great to hear from you.
Fancy a short break in Cornwall? You can save 10% off any stay of three nights or more from 5 November 2014 to 5 January 2015. You’ll need to book online using the code WINTERSPECIAL to claim your discount (this offer can’t be used in conjunction with any other). Don’t forget you can find all our offers and late availability deals on our website.
PS: We’ve also just heard that we’ve been shortlisted for the Cornwall Sustainability Awards in two categories – Best Managed Small Business and Connecting with Nature. We find out the results on 4 December. Fingers crossed!